WHO WE ARE

Home 5 Our Office

OUR
OFFICE

Follow-up and personalised attention.

933 845 351

atclient@rapidwaysa.com
Carrer Occitania, 59-60,
Polígono Industrial Les Guixeres
08911- Badalona

OFFICE HOURS

MON – FRI: 8am – 7pm
SUPPORT: Every day 24/7.

PROXIMITY AND RELIABILITY

With follow-up and personalised attention 24 hours a day, every day of the year, we will be delighted to help you with your shipments.

We adapt to your needs with local, national and international tailored services.

THE RWT GROUP QUALITY POLICY IS BASED ON OPTIMAL GOODS DISTRIBUTION

RWT Group Management will order periodic checks to ensure that this policy is communicated and understood by all members of the organization.

To confirm the continued adequacy of this Quality Policy, it will be reviewed in its entirety or in part, if necessary during the system review.

The values expressed in this Quality Policy will be assumed by the people of the RWT Group and by all those who must collaborate with it.

Achieving end customer satisfaction

Achieving the effort and collaboration of all our staff in quality and continuous improvement

Enhancing the ongoing training of our staff and providing them with resources and encouraging activities for improvement.

Fulfilment of current laws and regulations.

Performance of internal audits and regular reviews of the management system.

The values expressed in this quality policy will be assumed by the people of the RWT Group and by all those working with it.

We are audited according to different quality standards, such as ISO 9001.

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BASIC INFORMATION ON DATA PROTECTION:
Treatment manager: RAPID WAY TRANSPORTES, S.A.
Purpose of the processing: To manage queries and sending newsletters, commercial communications and promotions.
Legitimation of the processing: Consent of the data subject.
Data conservation: They will be conserved as long as there is mutual interest or for the time necessary for the fulfilment of legal obligations.
Addressees: Companies of the Rapid Way Transportes Group and service providers or collaborators.
Rights: Right to withdraw consent at any time. Right to access, rectification, portability and suppression of data and to limitation or opposition in their treatment. Contact data for the exercise of rights: rapid@rapidwaysa.com
Additional information: The additional information can be consulted in our Privacy Policy.

OUR VALUES

Honesty

Transparency, sincerity and frankness are values that characterize all of our employees

Competitiveness

We are only happy at the top, we settle for nothing and we like to exceed our customers’expectations

Quality

We guarantee a quality service that exceeds our customer’s expectations.

Teamwork

Our departments are perfectly coordinated to achieve our purpose.

Punctuality

We are not only talking about respecting goods delivery times.

Customer orientation

The customers are the central axis of our company. We listen to them and try to find the best solution.

Passion

We enjoy what we do and make the utmost effort to do things well.

Problem solving

We offer tailored solutions for any problem that arises. Customer satisfaction is our priority.

GREEN COMMITMENT

At Rapid Way Transportes we are aware of the importance of caring for and respecting the environment.

Aware that road transport is an activity that, although necessary, is intrinsically polluting, both the management and all workers of the rapid Group are proactively committed to improving control procedures and techniques to avoid or reduce all our polluting processes.

Thus, it is worth mentioning, among other actions:

Strict compliance with legislation

Particularly in everything related to waste disposal and recycling: used oils, batteries, plastics and tires. Before it was mandatory, we already had agreements with companies certified in waste recycling.

Pollution reduction

Commitment to the continuous modernization of the fleet, both to increase consumption efficiency and to reduce pollution. Currently, part of the fleet is made up of hybrid and electric vehicles, making our fleet more efficient, clean and respectful of the environment.

Digitalization and paperless office commitment

Transport is traditionally an activity that requires a lot of documentation, loading orders, CRM, delivery notes and all of them always on paper. Some of the initiatives adopted by our company in this field are:

Sending loading orders and electronic CRM to both our own drivers and subcontracted drivers.
Sending activity certificates and others in electronic format to mobile phones.
Sending payroll to drivers’ private channels in digital media with electronic signature.
Sending a digital invoice along with scanned delivery notes whenever the client accepts it.
Recycling of paper produced in the company.
Introduction of the paperless program (digital documentation system) with an 80% reduction in documentation generated on paper.